"We are busy enough with the production side of things," Inna Hilgenberg told DW. She's the deputy head of the packaging department at Dr. Wolff, a Bielefeld-based midsize cosmetics and pharmaceutical company. Behind her, black and red shampoo bottles are filled while they glide down the conveyor belt. "Writing instructions while busy with these tasks is not that easy," she added. That's why Hilgenberg has come to appreciate her company's very own artificial intelligence (AI)  tool WolffGPT, which she uses practically every day. Her job involves scheduling and instructing staff in the filling and packaging department, as well as ensuring hygiene and safety standards are met. She relies on WolffGPT to write workflows, design presentations, edit Word files and Excel spreadsheets. "I only see advantages in AI," she told DW. Inna Hilgenberg is very satisfied with the use of AI at Dr.…