This article was originally published on AI Study Room . For the full version with working code examples and related articles, visit the original post. On-Call Best Practices: Rotation, Escalation, Runbooks, and Alert Fatigue Prevention On-Call Best Practices: Rotation, Escalation, Runbooks, and Alert Fatigue Prevention Introduction Being on-call is one of the most stressful responsibilities in engineering operations. Poor on-call practices lead to burned-out engineers, high turnover, slow incident response, and reduced system reliability. Conversely, well-designed on-call programs improve incident response times, build shared operational knowledge, and create a culture of reliability ownership. This article covers on-call rotation models, escalation policies, runbook creation, alert fatigue prevention, and tooling. Rotation Models The primary rotation models balance coverage, fairness, and expertise distribution. The weekly rotation is the most common: one engineer handles alerts for a full week.…