If you own a Shopify store and you have already taken accessibility seriously, you have probably run two tools on it: WAVE , the free browser scanner from WebAIM, and Avada Accessibility , the most installed accessibility app on the Shopify App Store. Between them you got a long report, you fixed what was on the list, and the score on the dashboard looks fine. The audit your customers actually experience is not the same audit those two tools ran. Roughly half of what WCAG 2.1 AA actually requires cannot be detected by any automated scanner. WAVE knows this β it explicitly says so on every report. Avada knows this β its own marketing pages note that automated checks are "complementary" to manual review. But the two together still catch the same kinds of issues, and the gaps they share are exactly where ADA demand letters and EAA enforcement letters keep landing. We have audited a lot of Shopify stores in the last few months.β¦