When Success Creates Its Own Challenge Twenty years of continuous investment in an enterprise platform is a remarkable achievement. It means the platform has survived market shifts, technology generations, and the evolving demands of a complex industry. It means customers trust it deeply enough to build their businesses on top of it — customising it, extending it, shaping it to fit their specific regulatory environments, workflows, and operational models. That depth of adoption is a sign of success. It is also, eventually, the source of a new class of engineering challenge. I have been working on exactly this kind of platform — a large-scale enterprise system managing complex business entities, workflows, and the integrations connecting all of them across multiple lines of business.…