Our sales process has become a bit of a nightmare lately, and it’s honestly costing us money. We are currently stuck in "spreadsheet hell", where leads get lost in the shuffle and follow-ups only happen when someone remembers to check their personal calendar. I’ve realized we desperately need a proper CRM, but every time I look at the big players, it feels like Id need a computer science degree just to automate a simple email notification or a lead assignment rule. I’m looking for a solution where I can literally draw my process and have the system follow it without writing a single line of code. It is frustrating to feel like I'm outgrowing my current tools but lacking the technical team to build something sophisticated. I’ve been hearing a lot about no-code platforms like Creatio that claim to let you build everything via a visual interface, but I want to know if it’s actually as intuitive as the marketing says when things get complex.…