Menu

Railways fined Rs 60k after Mohali elderly deprived of toilet facility for over 24 hrs
📰
0

Railways fined Rs 60k after Mohali elderly deprived of toilet facility for over 24 hrs

The Indian Express·Jasbir Malhi·about 1 month ago
#C5McVUZy
Reading 0:00
15s threshold

Railways fined Rs 60,000 by a Mohali consumer commission after a senior citizen was deprived of functional toilet facilities for over 24 hours during a long-distance train journey. (File Photo) The District Consumer Disputes Redressal Commission, SAS Nagar (Mohali), has imposed a penalty of Rs 60,000 on Indian Railways after a senior citizen from Mohali was deprived of usable toilet facilities for over 24 hours. Surinder Kumar Munshi had booked a confirmed berth in 3-Tier AC and was travelling in Jammu Tawi-Bandra Terminus Special AC Train. In his complaint to the Commission, Munshi said after boarding the train, he found all toilets in the coach filthy and unusable. He repeatedly raised the issue with the TTE, who assured that the cleaning would be carried out at Ambala, Mathura, Kota and Ratlam stations. However, no action was taken throughout the journey. The Commission held the Railways guilty of deficiency in service and negligence.…

Continue reading — create a free account

Join HashtagPLUS to read full articles, follow hashtags, vote, and join the conversation.

Read More