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What Looks Like Busywork Is Mostly Rent

DEV Community·Michael Tuszynski·17 days ago
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Carl Frey's recent NYT piece argues that AI's real impact isn't job replacement — it's labor transfer from worker to consumer. We become our own travel agent, accountant, exterminator, doctor. The work doesn't disappear; it moves out of the labor statistics and into our evenings. Productivity climbs, corporate profits climb, individuals feel overburdened. The observation is correct. The framing is wrong. And the receipt that demolishes the framing is sitting inside Frey's own piece. The $162K Receipt Frey cites a family that used Claude to cut a hospital bill from $195,000 to under $33,000 — over $162,000 in coding errors and duplicative charges. He presents this as a "tangible benefit" of self-service, then immediately pivots to "however, self-service does not automatically reproduce a professional's judgment." That pivot is doing extraordinary work.…

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