Menu

Post image 1
Post image 2
1 / 2
0

Indie SaaS Retention — Churn Analysis, Email Automation, and Habit-Forming UX

DEV Community·kanta13jp1·about 1 month ago
#AdWZ0tcP
#dart#flutter#webdev#indiedev#days#fullscreen
Reading 0:00
15s threshold

Indie SaaS Retention — Churn Analysis, Email Automation, and Habit-Forming UX "Users are signing up but MRR isn't growing." "People vanish after the trial." These are retention problems, and they're far more common in indie SaaS than acquisition problems. This article covers a practical retention stack built on Supabase, Resend, and Flutter. Defining Churn Prediction Signals Churn doesn't happen suddenly — there are leading indicators. The most reliable signals: Signal Threshold (example) Login frequency drop < 1 login in the past 7 days Core feature inactivity 0 uses of the primary feature in 30 days Support ticket spike 3+ tickets in 14 days Incomplete onboarding Profile completion < 50% after 3 days Track these in a user_events table and compute a risk score automatically on a schedule. Auto-detecting At-Risk Users with Supabase + pg_cron -- View: users with no login in the past 7 days create or replace view churn_risk_users as select u . id , u . email , u .…

Continue reading — create a free account

Join HashtagPLUS to read full articles, follow hashtags, vote, and join the conversation.

Read More