Hello, When I do any search for non-profit CRMs, I reliably only see feedback about how it works for development staff. I never see anyone review how they handle tracking program participant data of any kind (ie, tracking someone's progress through program phases, intaking program applications, etc.). You'd think more people would report on how their CRM does at, say, reporting how many people stayed in stable housing or the % growth in student test results or whatever other relevant topic a non-profit might have. I wonder if I'm biasing my search in some way that programs-focused reviews never seem to come up? I am curious if anyone has any experience using one tool for dual purposes: 1) Donor/Volunteer management 2) Programmatic documentation and reporting If it helps to tailor the response, we have ~20k records on the development side and annually have about ~1k records on the program side. submitted by /u/No_Giraffe_1551 [link] [comments]