Google may now hold your review replies for approval before showing them in Google Maps or Google Search. Previously, those replies were immediately shown but that may have changed.
Michel van Luijtelaar posted on LinkedIn that he spotted the change in the Google API where there is this new ReviewReplyState field. The values include:
PENDING: Google is screening your content.
REJECTED: Google has blocked your reply.
APPROVED: You’re cleared for public view.
Michel wrote, "For years, your reply was live the second you hit send. No longer. Google has introduced ReviewReplyState, meaning every reply is now moderated."
Also new in the API are:
(1) Customer-uploaded images are finally accessible via the API.
