Menu

📰
0

Sears AI chatbot chats and audio files found exposed online

Mashable·@Mashable·2 months ago
#A0HNgy
#mashable#sears#englishlanguage
Reading 0:00
15s threshold

Despite having only five remaining retail outlets, Sears still has an active and widely used Home Services division, complete with an AI chatbot. Unfortunately, that chatbot was reportedly quietly leaking customer conversations to anyone who knew where to look, according to *WIRED**.* Security researcher Jeremiah Fowler discovered three publicly accessible databases last month containing 3.7 million chat logs, 1.4 million audio files, and transcripts captured between 2024 and this year, according to *WIRED*'s report. The exposed data included customer names, phone numbers, home addresses, appliance information, and details about repair and delivery appointments. SEE ALSO: Former DOGE hire still has 'god level' Social Security data, whistleblower says The data has since been secured after Fowler notified Transformco, the company that owns Sears and Sears Home Services. Transformco did not respond to WIRED's requests for comment.…

Continue reading — create a free account

Join HashtagPLUS to read full articles, follow hashtags, vote, and join the conversation.

Read More