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You are a piggy bank Big Corps help themselves to

DEV Community·Todd Tanner·about 1 month ago
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Meta double charged us for the "Founder Cat" in a VR game my daughter plays... You would think I would have already learned my lesson about dealing with trash companies who are consumer hostile... apparently not. My 10 year old daughter wanted an "unlockable" in a VR game for her Quest 3S... So I stupidly agreed to deal with the devil, aka Meta, again. Big surprise, they double charge us for an item that is an "unlockable". For those of you who may not know, an "unlockable" is something that you pay to unlock on your account. Like a cosmetic, or an in-game pet. That is what the "Founder Cat" is that we bought... but Meta charged us twice within seconds of each other. 2 Separate invoices for the exact same unlockable. Naturally I tried to contact Meta to get the double charge removed... but their "support" phone number has an automated message that tells you to use their website instead and that they WILL NOT provide support via their "support" number. Have you tried getting support via Meta's site?…

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