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Algorithmic Fatigue in Chronic Illness: Why Constantly Prompting for Accommodations Exhausts Patients

DEV Community·VelocityAI·19 days ago
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You open a video link. You need captions. You click the "CC" button. Nothing happens. You refresh. You try a different browser. You send a message to the host: "Sorry to bother you, can you turn on the captions?" They reply: "Oh, I didn't know you needed them." You smile. You say "No problem." It is a problem. This is the 15th time this month you have had to ask for captions. The 15th time you have had to prompt the world to simply let you in. For people with disabilities, this is the daily reality of algorithmic fatigue. It is the exhaustion that comes from constantly prompting systems, software, and humans for accessibility features that should be automatic. For the able-bodied, a prompt is a query. For the chronically ill, a prompt is a tax on their limited energy. What is Algorithmic Fatigue? In tech, we talk about "user fatigue" when an interface is too confusing. But algorithmic fatigue is different. It is the specific exhaustion caused by the repetitive labor of advocating for access.…

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