public sector Whitehall says the AI assistant will help citizens navigate public services faster; others may see it as a cheaper alternative to answering the phone After years of turning public services into a maze of dead links, phone queues, and eligibility calculators, the UK government has unveiled the inevitable next step: an AI chatbot. The UK government on Friday announced the launch of "GOV.UK Chat," a generative AI assistant bolted into the GOV.UK app and trained on tens of thousands of pages of official guidance that Whitehall is boldly pitching as the "most comprehensive government-built chat tool in the world." Ministers say the system will help people navigate everything from maternity pay and retirement benefits to driving licenses and startup grants without having to dig through the bureaucratic swamp that is modern Britain.…