I'm stuck and hoping someone here has dealt with this or knows who to contact. My HackerOne account uses a passkey for MFA. The passkey was stored on my Windows machine and got corrupted, so I can no longer pass the MFA step and I'm completely locked out. I don't have access to a backup authentication method. The account isn't empty — I have two triaged reports on it, so I can clearly demonstrate ownership and activity. I emailed HackerOne support and the response was that they can't verify my identity and that I should just create a new account. what the f should i do?? Any pointers appreciated. Thanks. submitted by /u/Ok-Lime4842 [link] [comments]