PixeloneStocker / Getty Images The traditional IT playbook is broken. As businesses scale, so do their threat surfaces, users, and support tickets. Each new client or service gap pushes an urgent need for another point solution and a surging headcount, adding to a hidden, compounding cost: tool sprawl, where teams are stuck in a relentless loop of monitoring dashboards, remote consoles, competing security alerts, and more.  For efficient scaling, layering on IT complexity is no longer sustainable. In one survey , more than half of managed service providers (MSPs) say they experience vendor sprawl, and the damage from the resulting operational drag goes far beyond lost efficiency and margins. It also breaks visibility, as techs spend crucial time between isolated platforms and face fatal blind spots in security posture.  Staying competitive demands maximizing growth per endpoint and technician, and to do so, enterprises need a more connected IT ecosystem.…