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I Tracked Every "Wasted" Hour for 6 Months at My Small Business — Here's What Actually Cost Money

DEV Community·T.M. Gunderson·29 days ago
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If you run a small business, you already know the math. You charge $75–$150/hour for your actual work. But you spend 5–10 hours a week on proposals, estimates, scope documents, and operational planning that nobody pays you for. That's $500–$1,000/week in lost productivity. $26K–$52K/year. Gone. I decided to track it. For 6 months, I logged every non-billable hour across my own small business and a dozen clients I was helping automate. Here's what I found — and what actually moved the needle. The Setup I used a simple time tracker. Every task got categorized as either "revenue-generating" or "overhead." At the end of each week, I tallied it up. The overhead category was bigger than I expected. Every. Single. Week. What Actually Cost Money (Ranked by Hours) 1. Scope creep — 2.5 hours/week ($13,000/year) This was the biggest silent killer. A client asks for "one more thing," and you say yes because you don't have a system to track it. By the time the project ends, you've done 30% more work for the same price.…

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