Stand-offs between parents and schools can be complex and an independent resolution service may not be the answer, school leaders say. Recent media reports have called for an independent dispute resolution service to be established by the Ministry of Education to avoid students missing weeks or even months of school due to an unresolved dispute. Children's commissioner Claire Achmad has said in the first instance it was up to schools to resolve disputes, but when that didn't happen there was a gap. The Education and Training Act allowed for a dispute resolution service to be established, but no Government has set one up. Simon Green is a parent, the Rangiora High School board of trustees presiding member and principal at Rangiora Borough School He said an independent service could be useful in ‘‘high-conflict cases’’, but he urged caution. ‘‘I worry that if it’s too easy to access, it may pull too many everyday issues out of schools before we’ve had the chance to work them through properly with whānau.…