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Can 40 Seconds of Compassion Make a Difference in Health Care?
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Can 40 Seconds of Compassion Make a Difference in Health Care?

Knowledge at Wharton·@HashtagPLUS·about 1 month ago
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Stephen Trzeciak, a critical care doctor at Cooper University Health Care in Camden, N.J., has worked long hours helping the sick and injured. But it was a conversation with his young son that sent the self- described research nerd in search of something more to define his work. After sifting through tons of data, Trzeciak realized that a lack of compassion tops the long list of challenges facing the health care industry, and he wants to change that. He recently gave a TEDxPenn talk about the “compassion crisis,” explaining that it takes as little as 40 seconds of undivided attention for providers to connect with their patients and improve health outcomes. Trzeciak recently spoke on the Knowledge at Wharton show on  Wharton Business Radio on SiriusXM . (Listen to the full podcast above.) An edited transcript of the conversation follows. Knowledge at Wharton: You were inspired to focus on compassionate care after an interaction with your son when he was in the seventh grade.…

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