Press enter or click to view image in full size ai generated //claude.ai You already know Pam. She missed the nine o’clock meeting. She always misses the nine o’clock. She’ll blame traffic, or a calendar glitch, or the fact that she was just finishing up something else. You nod. You’ve heard it. The deck was due Thursday. She shipped it Friday at 4:58PM, and three slides are based on last quarter’s numbers. Nobody catches it until the partner meeting. You clean it up on the fly. Last week, Pam called in sick, which was unfortunate, because a huge deadline was looming for her team. Pam is confident about work she didn’t fully do. That’s her defining feature. Ask her if she double-checked the figures and she’ll say yes. She scanned them once. Scanning is checking, in Pam’s head. Her performance review says “ needs to improve on follow-through “. It’s been saying that for years, but somehow Pam survived six managers and two ownership changes. Because she’s not malicious. Because nobody is replacing her.…