The national consumer commission was hearing a revision petition challenging the order dated September 29, 2020, of the Andhra Pradesh State Consumer Commission.
The top consumer body was hearing a first appeal filed by the company against a February 25, 2024 decision of the Maharashtra State Consumer Disputes Redressal Commission that had awarded compensation to the complainants.
The dispute arose from a complaint filed in 2015 after undergoing PRP therapy sessions in 2013 for hair regrowth, the national consumer commission found.