Laura Klein
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🌐 nngroup.comSource
To influence the roadmap: join planning early, learn constraints, tie research to PM metrics, and give clear recommendations at the right time.
🌐 nngroup.comSource
Designers' top struggles aren't about design skills. They're about alignment, influence, and navigating complexity — the work no one taught them to do.
🌐 nngroup.comSource
Design disposables are rough artifacts you make to think, not to deliver. Learn to tell them apart from deliverables and avoid the sunk-cost trap.
🌐 nngroup.comSource
From Nielsen Norman Group: Project Postmortems for UX Teams: Learning from Success and Failure