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Georgia Kenderova, Maria Rosala, Tanner Kohler
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🌐 nngroup.comSource
Helpful site-specific AI chatbots clearly state their capabilities, offer relevant prompt suggestions, and quickly signal they know what users are looking at.
about 1 month ago
🌐 nngroup.comSource
From Nielsen Norman Group: Less Chat, More Answer: Site AI Chatbots Need to Get to the Point
about 1 month ago
🌐 nngroup.comSource
From Nielsen Norman Group: What Is Your Site's AI Chatbot for? Users Can't Tell
about 1 month ago